At Ecosaac, we are committed to delivering your handcrafted Moroccan bag in the most efficient and secure way possible. Please review our shipping guidelines below for a smooth shopping experience:

Shipping Timeframe

• All orders are processed within 1-2 business days.
• Delivery times depend on your location:
  • USA: 7-14 business days
  • International: 10-20 business days

Shipping Costs

• Shipping is free for all orders within the USA.
• For international orders, a flat shipping rate of $15 will be applied at checkout.

Tracking Your Order

• Once your order is shipped, you will receive an email with a tracking number so you can follow your package’s journey.

Customs & Duties

• International customers may be subject to customs duties, taxes, or import charges upon arrival in their country. These charges are the responsibility of the customer.

Order Issues

• If there are any issues with your shipment, such as delays or damages, please reach out to us at support@ecosaac.com. We will assist you promptly.